Support Center

Takaunganidza mhinduro kumibvunzo inowanzo bvunzwa ine chekuita neakaundi, kubhadhara, chigadzirwa nezvimwe pano.

Mibvunzo Inowanzo bvunzwa

Zvakachengeteka sei kutenga pawebhusaiti yako?

Yedu yekutarisa peji yakachengeteka 100% uye isu tinotora yako kuvanzika zvakanyanya. Naizvozvo takatora matanho ekuchengetedza akawanda kuti tive nechokwadi chekuti chero ruzivo rwaunopinda pacheki peji rakachengeteka nguva dzese.

Ndedzipi nzira dzekubhadhara dzaunogamuchira?

Unogona kubhadhara kuburikidza neVisa®, MasterCard®, American Express®, Discover®, JCB®, PayPalâ„¢, Amazon Payments uye kubhengi kutumira newaya.

Muchandibhadharisa here pakuvandudza hurongwa hwangu?

Iwe unozobhadhara chete mutsauko mumutengo kana iwe uchivandudza account yako.

Iwe une refund policy here?

Kana paine gakava rinonzwisisika rekuraira, tinokurudzira vatengi vedu kuendesa chikumbiro chekudzosera mari iyo tinoita zvatinogona kuti tipindure nayo nenguva. Kana iwe uchida chero rubatsiro nehurongwa hwekudzosera mari, isu tinofarawo kubatsira. Unogona kuverenga yedu yakazara refund policy pano.

Ndinokumbira sei kudzoserwa mari kubva kuVidJuice?

Ingotitumira email ine ruzivo rwechikumbiro chako chekudzosera mari uye isu tichadzoka kwauri nekukurumidza sezvinobvira kuti tikupe chero rubatsiro rwaungade.

Ndinowana sei mari yekutenga kudzokorora?

Kana iwe wakatenga chigadzirwa chimwe netsaona kaviri uye uchingoda kuchengeta imwe chete, taura neboka redu rekutsigira. Ipa zvakawanda pamusoro penyaya sezvaunokwanisa uye tichadzoka kwauri nekukurumidza sezvatinokwanisa.

Ko kana ndikasawana mari yangu?

Kana maitiro ekudzosera apera, asi iwe usingaone mari yekudzosera muakaundi yako, hezvino zvaunogona kuita:

  • Bata VidJuice kuti uone kana kudzoserwa kwacho kwatopihwa
  • Bata bhanga rako kuti uone kana vawana mari
  • Kana VidJuice yakatodzosera mari, taura nebhangi rako kuti ubatsirwe

Ndinogona kukanzura kunyorera kwangu here?

Iyo 1-mwedzi chirongwa chinouya ne otomatiki kuvandudzwa. Asi unogona kukanzura kunyorera kwako chero nguva kana usingade kuivandudza.

Kukanzura kunyoreswa, unogona kutitumira email uchikumbira rubatsiro nekukanzura, kana kuti unogona kukanzura wega kunyoresa manejimendi .

Chii chichaitika kana ndikanzura kuzvinyoresa kwangu?

Kunyoresa kwako ikozvino kucharamba kuchishanda kusvika pakupera kwenguva yekubhadharisa. Inobva yadzikiswa kune yakakosha chirongwa.

Ndinodhawunirodha sei mavhidhiyo?

Iyi purogiramu iri nyore kwazvo kushandisa:

  • Kopa uye unamate iyo URL yevhidhiyo yaunoda kudhawunirodha
  • Dzvanya bhatani rekuti “Download†kuti utange kushandura
  • Sarudza inobuda fomati wobva wadzvanya bhatani rekuti “Downloadâ€

Ndinogona kudhawunirodha rukova ruchirarama?

Ehe. Yedu VidJuice UniTube downloader inotsigira kudhawunirodha mavhidhiyo ekutepfenyura munguva chaiyo kubva kumapuratifomu ane mukurumbira mhenyu, anosanganisira Twitch, Vimeo, YouTube, Facebook, Bigo Live, Stripchat, xHamsterLive, uye mamwe mawebhusaiti anozivikanwa.

Ndinogona kushandisa VidJuice UniTube pane Android uye iOS zvishandiso?

Iwe unogona kushandisa chete pa Android, VidJuice UniTube iOS vhezheni ichauya munguva pfupi.

Ko kana ini ndichida kudhawunirodha MP3 faira kubva paYouTube Link?

Mushure mekunamira chinongedzo cheYouTube muwebhusaiti, sarudza iyo “Audio tab†, sarudza “MP3†seyo yekubuda fomati uye tinya “Download†kuti utore MP3 faira.

Chii chandinofanira kuita kana ndaona meseji yekukanganisa?

Ita shuwa kuti vhidhiyo yauri kuedza kudhawunirodha ihukuru uye hurefu hunobvumidzwa uye ona kuti ichiri kuwanikwa online.

Chii chandinofanira kuita kana ndikatadza kudhawunirodha vhidhiyo kubva kuYouTube?

Kana iwe usingakwanise kudhawunirodha vhidhiyo kubva kuYouTube, tarisa zvinotevera:

  • Ita shuwa kuti komputa yako yakabatana neinternet.
  • Kana vhidhiyo yacho yakaiswa kuti “yakavanzika†, hatikwanise kuidhaunirodha.
  • Tarisa kana vhidhiyo ichiripo paYouTube. Kana yabviswa, hauzokwanisi kuidhaunirodha.

Kana uchiri kutadza kudhawunirodha vhidhiyo, taura nesu. Sanganisira iyo URL yevhidhiyo uye skrini yemeseji yekukanganisa uye tichaita zvatinogona kuti tikubatsire kubuda.

Contact Us

Unoda rumwe rubatsiro here? Inzwa wakasununguka kutitumira email kuburikidza [email yakachengetedzwa] , tichitsanangura dambudziko rauri kutarisana naro, uye tichadzoka kwauri munguva pfupi iri kutevera.